FAQs
1. What is Liberty Kart?
Liberty Kart is an Indian e-commerce store offering a wide range of general products at affordable prices, starting from ₹500.
2. Do you deliver across India?
Yes, we deliver to almost every pin code across India using trusted courier partners.
3. How long does delivery take?
Delivery usually takes:
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2–4 days for metro cities
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3–7 days for other cities/towns
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5–10 days for remote areas
4. What payment methods do you accept?
We accept:
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Razorpay (UPI, cards, net banking, wallets)
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PhonePe
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Cash on Delivery (COD) – Available on selected products
5. Can I cancel my order after placing it?
Yes, you can cancel your order before it is shipped. Once shipped, cancellations are not possible, but you can request a return after delivery.
6. What is your return policy?
We offer a 5-day return window. The product must be unused and in original condition. For full details, refer to our Return & Refund Policy page.
7. How do I track my order?
You’ll receive a tracking link via SMS or email once your order is shipped. You can also contact us for updates.
8. I received a damaged/defective item. What should I do?
Please contact us within 5 days of delivery with clear photos/videos of the issue. We'll arrange a return or replacement as needed.
9. Is COD available?
Yes, Cash on Delivery is available on most orders. However, prepaid orders may qualify for free shipping or discounts.
10. How can I contact customer support?
You can reach us at:
📧 support@libertykart.in
📞 7893370834